At Novlixy, we sell digital products such as jewellery CAD designs in STL format. Please read our refund policy carefully before making a purchase.
1. No Refund for Digital Products
Due to the nature of digital downloadable products, all sales are final. Once the file has been purchased and the download link is delivered, we cannot offer refunds or cancellations.
2. Download Issues
If you experience any problem downloading the files, please contact us and we will assist you in accessing your purchased files.
3. Incorrect or Corrupted Files
If the file you received is corrupted or incorrect, we will provide a replacement file or corrected download link.
4. Unauthorized Distribution
Purchased files are for personal or manufacturing use only. Reselling, sharing, or distributing the STL files is strictly prohibited.
5. Contact Us
If you need support regarding your purchase, please contact us at:
